TIDE AND TIME WAIT FOR NO MAN
(OR WOMAN)
ACE Members can accumulate points by completing online training modules and registering cruise experiences such as event attendance. We've worked out a 'Pathway to Success' as below, showing the recommended routes to Cruise Expert accreditation and ACE Ambassador,
our highest level.
Click the tabs below to reveal the best route to your ACE accreditation:
Please note that cruise line product training for 15 points is in ACE Academy and the choice, as of December 2009 is Carnival/ Silversea /Royal Caribbean/ Holland America/ Viking River Cruises/ Island Cruises/ MSC Cruises/ Regent Seven Seas/ Costa Cruises/ Windstar Cruises/ Hurtigruten/ Orion/ Swan Hellenic/ Voyages of Discovery/ Cunard/ Crystal Cruises
| Ship Visits | 8 per visit |
| FAM trips (Learning at Sea) | 10 per trip |
| UK Cruise Convention attendance | 25 per convention |
| Own Cruises | 8 per cruise |
| ACE Regional Cruise Expo (Specialist, not including a ship visit) | 10 per expo |
| ACE Regional Cruise Expo (including a ship visit) | 15 per expo |
| Cruise Promotions (running your own cruise event) | 10 per event |
| Destination training | 15 per destination |
| Know How... | 5 per course |
| Introduction to Cruise | 10 for all modules |
| Selling Cruising (cruise line product training) | 15 for all modules |
| Specialist, River and Niche Cruising | 10 per course |
| Cruising for Excellence (Royal Caribbean) | 3 per module |
| Waves of Wisdom (Complete Cruise Solutions) | 3 per module |
| NCLU | 5 |
Please note that we recommend a mixture of online training and cruise experiences; if you have attended ship visits, FAM trips, ACE events or arranged cruise promotions events in your agency you can register these by clicking on ‘my account’ after you have logged in to the ACE Academy and click through to ‘welcome’ then scroll down to ‘register points’. This is also the place to register other cruise line training that is not included in the ACE Academy.
Please be aware that ACE routinely monitors the points that members select and will remove any false claims.
We wish you the very best of luck in your mission to ACE Ambassador status! This level includes further membership benefits such as a large gold badge and certificate, specific Ambassador events throughout the year including a reception at the UK Cruise Convention and priority access to other ACE events.
Happy Cruising!
Please note that cruise line product training for 15 points is in ACE Academy and the choice, as of December 2009 is Carnival/ Silversea /Royal Caribbean/ Holland America/ Viking River Cruises/ Island Cruises/ MSC Cruises/ Regent Seven Seas/ Costa Cruises/ Windstar Cruises/ Hurtigruten/ Orion/ Swan Hellenic/ Voyages of Discovery/ Cunard/ Crystal Cruises.
| TYPE | # POINTS |
|---|---|
| Section 1: the cruise experience | 10 |
| Section 2: an introduction to cruise | 10 |
| Section 3: selling cruising | 10 |
| Section 4: sail the 7 c's | 10 |
| Section 5: cruise essentials | 10 |
| Destination training - Western Mediterranean or Eastern Mediterranean | 15 |
| Destination training - Western Caribbean or Eastern Caribbean | 15 |
| Destination training - West or East Med/West or East Caribbean | 15 |
| Cruise line training | 15 |
| Cruise line training | 15 |
| Cruise line training | 15 |
| Ship Visit | 8 |
| ACE Cruise Expo including a ship visit OR | 15 |
| ACE Cruise Expo not including a ship visit | 10 |
| TOTAL | 158 |
Please note that cruise line product training for 15 points is in ACE Academy and the choice, as of December 2009 is Carnival/ Silversea /Royal Caribbean/ Holland America/ Viking River Cruises/ Island Cruises/ MSC Cruises/ Regent Seven Seas/ Costa Cruises/ Windstar Cruises/ Hurtigruten/ Orion/ Swan Hellenic/ Voyages of Discovery/ Cunard/ Crystal Cruises.
For those with 150 points already:
| TYPE | # POINTS |
|---|---|
| Know How To... Get started with body language | 5 |
| Know How To... Display point of sale effectively | 5 |
| Know How To... Organise a Cruise Promotion Event | 5 |
| Know How To... Promote a Cruise Event | 5 |
| Know How To... Run Direct Mail | 5 |
| Know How To... Feng Shui Your Desk | 5 |
| Destination training - West or East Med/West or East Caribbean | 15 |
| Destination training - Atlantic Islands | 15 |
| Destination training - Cruise Baltic | 15 |
| Destination training - North Sea | 15 |
| Cruise line training | 15 |
| Cruise line training | 15 |
| Cruise line training | 15 |
| Luxury Cruise | 10 |
| Specialist, River & Niche Cruising | 10 |
| ACE Cruise Expo | 15 |
| TOTAL | 160 |
Please note that cruise line product training for 15 points is in ACE Academy and the choice, as of December 2009 is Carnival/ Silversea /Royal Caribbean/ Holland America/ Viking River Cruises/ Island Cruises/ MSC Cruises/ Regent Seven Seas/ Costa Cruises/ Windstar Cruises/ Hurtigruten/ Orion/ Swan Hellenic/ Voyages of Discovery/ Cunard/ Crystal Cruises.
For those with 300 points already
| TYPE | # POINTS |
|---|---|
| UK Cruise Convention attendance | 25 |
| UK Cruise Convention attendance | 25 |
| Cruise line training | 15 |
| Cruise line training | 15 |
| Cruise line training | 15 |
| Cruise line training | 15 |
| Cruise line training | 15 |
| Cruise line training | 15 |
| Ship Visit - last 3 years | 8 |
| Ship Visit - last 3 years | 8 |
| Ship Visit - last 3 years | 8 |
| Ship Visit - last 3 years | 8 |
| Ship Visit - last 3 years | 8 |
| ACE Cruise Expo - last 3 years | 10 |
| ACE Cruise Expo - last 3 years | 10 |
| ACE Cruise Expo - last 3 years | 10 |
| Destination Training - Alaska | 10 |
| Learning at Sea (FAM trip) | 10 |
| Learning at Sea (FAM trip) | 10 |
| Cruise Promotions | 10 |
| Cruise Promotions | 10 |
| Own Cruise last 3 years | 8 |
| Own Cruise last 3 years | 8 |
| Waves of Wisdom x 3 modules | 9 |
| Cruising for Excellence x 3 modules | 9 |
| NCLU Training | 5 |
| NCLU Training | 5 |
| TOTAL | 304 |
600 = ACE AMBASSADOR STATUS ACHIEVED
ACE is dedicated to improving the training for all its members and will be providing further training and cruise experience for its ambassador members to reach even higher levels of expertise in 2010 and beyond.